IlexImages.com

Technical Support

206 - 914 - 0466
 
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Advantages :

We have call out / on site services available including
Saturdays and evenings

You are doing business with small local service rather than being routed potentially out of state or even out of the country.

Unlike computer stores, we DO NOT make money selling you upgrades, software, and hardware -- we only profit from your satisfaction.

We love to build relationships and enjoy teaching our clients about technology and their equipment.

Support Requests:
Please remember to describe the nature of the service request and equipment when calling or emailing us.

Click to see a sample intake that you can print, fill out, and fax to us at 206-431-5428.

Click on the 'back' button on your web browser to return you to our web page.

To view PDF files, you must have the Adobe Acrobat Reader.  If you do not already have the Acrobat Reader installed, please go to Adobe's Acrobat download page now.

To save time, please have all the equipment ready including installation CDs, floppies, and power adapters.

Services Available:

Telephone Support

Streamline Business Processes Consultation

PC and Mac troubleshooting

Internet & email solutions

Software & hardware installations

Networking for home & office

Equipment maintenance

Printer configuration & service

Data Recovery

Rates :

$ 20 / hr phone support

$ 40 / hr direct support

Data Recovery estimates & rates available upon request

With your authorization, we will gladly handle the process of ordering, shipping details, and installment if your service requires the ordering of new or additional software or hardware.

Rates can be bundled and job specific, please call to discuss options.